Privacy Policy

At Taylor Insurance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you in accordance with the Gramm-Leach-Bliley Act (GLBA), state privacy laws, and other applicable regulations.

Information We Collect

In the course of providing insurance services, we may collect information about you from various sources, including:

• Applications, forms, and other communications you provide

• Consumer reports, such as credit reports, motor vehicle records, and C.L.U.E. reports

• Insurance policy types, coverages, and account details

• Payment and billing information

• Claims history

• Other data needed to service your insurance needs

We collect this information to properly evaluate your insurance risks, place coverage, and service your policies.

How We Use Your Information

We use the information we collect to:

• Provide insurance quotes, bind coverage, and service your policies

• Communicate with you about your existing policies, renewals, or changes

• Share relevant product updates, reminders, and helpful insurance tips

• Respond to inquiries or requests

• Maintain business records and comply with legal obligations

Information We Share

We do not sell your personal information. We may share information only with:

• Insurance carriers and underwriting partners necessary for your coverage

• Third-party service providers who assist us in managing email communications, marketing, document storage, or customer service

• Regulatory authorities or law enforcement, if required by law

• Medical facilities to verify coverage or conduct audits, as permitted by law

• Group policyholders for reporting claims experience

• Vendors for actuarial research or other limited purposes

Example: We may share your name, email address, and policy type with a secure third-party platform so Taylor Insurance can send you emails about relevant insurance products or services. All vendors are contractually required to protect your information and use it only for services they provide on our behalf.

Financial Information Collection and Disclosure Practices

In connection with insurance transactions, Taylor Insurance may collect and disclose certain

financial information. In accordance with federal and state privacy laws, we provide notice of

these practices before financial information is disclosed about an applicant to any nonaffiliated

third party.

This notice includes the following information:

• Types of financial information collected – such as payment details, billing history,

credit reports, claims history, and account balances.

• Types of financial information disclosed – information necessary for underwriting,

servicing policies, billing, claims processing, and compliance with legal or regulatory

requirements.

• Categories of persons to whom information may be disclosed – including insurance

carriers, reinsurers, claims adjusters, auditors, regulators, and service providers assisting

with insurance operations.

• Medical or privileged information – if disclosed, is limited to what is necessary and

only shared with authorized nonaffiliated third parties under contractual agreements

requiring confidentiality.

• Your right to opt out – You have the right to direct that your financial information is not

disclosed to certain nonaffiliated third parties, except as permitted by law.

• Confidentiality and security practices – We maintain strict policies and safeguards to

protect the confidentiality and security of your financial information.

• Fair Credit Reporting Act disclosure – You may opt out of the disclosure of certain

information among our affiliates, as required by the federal Fair Credit Reporting Act.

Your Rights and Choices (Virginia Residents)

If you are a resident of Virginia, you have the following rights under the Virginia Consumer Data Protection Act (VCDPA):

• Right to Access – Request confirmation of whether we process your personal data and request access

• Right to Correct – Request corrections to inaccurate personal data

• Right to Delete – Request deletion of your personal data

• Right to Data Portability – Receive a copy of your personal data in a portable format

• Right to Opt Out – Opt out of processing for:

• Targeted advertising
• Sale of personal data
• Profiling that produces legal or similarly significant effects

To exercise these rights, contact us using the information below. We will respond within 45 days, as required by law. Please note that we may be unable to fully delete personal information that is necessary to provide you with insurance services, comply with legal obligations, or process claims. In such cases, we will retain only the information required to fulfill these purposes and will continue to protect it in accordance with this Privacy Policy.

How We Protect Your Information

We store your personal information using a secure agency management system, as well as physical records when necessary. We maintain physical, electronic, and procedural safeguards to protect your data. Access is limited to authorized employees and partners, who are required to keep all information confidential.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and become effective on the date posted.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Main Office Address: 1840 Graves Mill Road Lynchburg, Virginia 24502

Main Office Phone: (434) 385-1664

Taylor Insurance’s President Email: sharon@gbtaylorins.com

Visit the website to find this information: https://www.gbtaylorins.com